Posted by : Du-Ann Daniel Thursday, 29 June 2017

People don’t arrive at a site, navigate to the right page and complete a goal. Usually they come back a few times before completing that goal.

Google Analytics is an extremely powerful tool that every site owner should be using. We use Analytics on all out websites because it gives meaningful insights such as how many people are viewing your site, how long they stay on pages, where the traffic is coming from and where users are exiting your site. This information can give us perspective on what’s performing well and what needs attention.

It’s quite easy to get basic information from Analytics such as page views, session time, and traffic source, but the software does so much more than just give fast figures. Used properly, Google Analytics is the only tool you need to streamline your website and online marketing efforts.

1 - Browser Report
Quite frankly, you’d be surprised at how many people out there are using outdated technology. It’s all well and good to build a beautiful website with parralax display and video content, but what if users can’t access this content because they’re still running Internet Explorer version 8.

To find out what technology your visitors are utilising, go to Audience, select Technology from the submenu, and click on Broswer & OS. This will show you what browser people are using to view your site. Ensure that your site is compatible with all the browsers listed so that all uses can view your site correctly.

2 - Mobile Performance
Mobile is the future of the internet, according to Google. The search engine has even started ranking mobile friendly sites higher than those that don’t perform well on mobile.

To get more insights on what devices people are using to access your site go to Audience and select Mobile.
Mobile Overview will give you information regarding conversion rates on mobile vs web, and Devices will tell you what handsets visitors use to access your site.

If you notice that your conversion rate on mobile is much lower than on desktop it may be time to take a look how your site responds to various mobile screen sizes and optimise.

3 - Annotations
Annotations are there to help you with good housekeeping within Analytics. Any time you change something on your website you should add an annotation so that you can link that change with a rise or fall in your Analytics reporting graph.

To add annotations, go to your Analytics reporting graph and click the dropdown arrow immediately below the graph. Here you will see previous annotations, click Create New Annotation to add new ones. Annotations can be set as public or private so they can either be viewed by anybody with access to that Analytics profile, or only by you.

Analytics can be a daunting tool to use if you don’t know the basics, but once you have an understanding of how to use it the information that you can glean is hugely important to optimising your site for better conversions.

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